In today's IT dependent workplace, there is no thing more frustrating and unproductive as having unreliable IT systems. Having to wait for IT support costs you time and money. Our IT support services are there to minimise the chances of such an occurrence. Through regular servicing and maintenance of your computers, we ensure that your IT systems are always running smoothly and efficiently, so that your business can benefit fully from them. We believe prevention to be better than a cure.
With one of our IT services in place we can quickly help you get more from the computer systems you have now and ensure that as your business grows, these systems are developed to continue providing the functionality and reliability that you need.
We begin with a complete audit of your existing IT Infrastructure and make recommendations on how best we can improve this to suit your business and your budget. As your business grows, the IT systems are scaled in order to continue providing the functionality and reliability that you need.
Our In-house Plus IT support service is tailored for larger businesses to further protect their key software applications, email systems and computers with our team of highly experienced IT support specialists and is backed up by the vendor.
Protecting your business computers from spam and spyware can be time consuming and difficult to manage on an on-going basis. Our latest Unified Threat Management range of products protects your business and computers against virus attacks and hacks 24/7.
If you would like to find out further how we can help your business please contact us by email sales@dnatech.co.uk or by phone on 0845 299 8771.
remote computer support onsite computer support adhoc computer support
Why outsource your IT support?
There are various reasons why businesses choose to outsource their computer support to an IT company, these include:
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Enabling their own staff to focus on their job rather than the distraction of dealing with IT issues.
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The reassurance that someone is proactively monitoring their IT systems and computers to detect issues and getting them resolved before they impact the business.
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The simple fact of saving costs. Running an internal IT department can be expensive and even more time consuming!
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The availability of fixed price contracts that allow for annual budgeting of their IT spend, without any hidden extras.
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The access to highly skilled IT staff without the expense of providing constant training on the latest technologies.
Why have an IT support contract?
Clients under IT support contracts automatically receive problem resolution priority - this is especially useful at critical times, when major software issues, vulnerabilities, virus and spyware attacks could threaten many businesses simultaneously and onsite IT support engineers are booked for extended periods of time.
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75% of unused IT support hours in any given month carry over to the next!
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10% discount applied to pre-payment in full of any term-contract.
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On-site IT support services carry a 2-hour minimum charge billed in 1/2-hour increments.
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Non-profit organizations and Charities receive discounts on many service fees.
Business Disaster Contingency Planning
Every business can experience a serious disaster that can prevent it from continuing to operate normally. This can be a flood or fire to a fatal failure of a critical computer, Server or Application. The one sure thing is that most small and medium sized businesses are never adequately prepared for these eventualities and many have not even developed contingency plans to ensure their businesses continue to trade.
When a serious disaster occurs the business has to recover from such events in the minimum amount of time, with minimum disruption and at minimum cost whilst still continuing to do business. This recovery requires careful preparation and planning.
We at D&A Technologies Ltd have experienced senior IT support professionals with many years real-world corporate experience in developing and implementing Business Disaster Contingency Plans. Call us today to start the process of developing your own Business Contingency Plan.
Moving Offices?
Moving your offices can be a stressful, costly and disruptive time for you and your business. We can help plan and manage the IT aspects of your office move and minimise the costly disruption to your business. We can:
- Advise you and plan your office move.
- Conduct a Site Survey of your new premises before the move and flag up potential problems before they arise and advise you on your office set up.
- Install managed cabling into the new offices ready for you.
- Source new IT equipment or provide technical assistance for IT equipment you wish to source directly.
- Liaise and work with your moving team and all third parties concerned. e.g. office movers, software suppliers, ISPs.
- De-commission all computer equipment and re-commission it when it arrives at your new office. Set up new computer equipment and software and fully test it.
- Stay on site until all computer systems are fully operational and snagging issues are resolved.
- Provide IT support your new office infrastructure to ensure continued business productivity.
Our onsite and adhoc IT support services cover the South East and following London postcodes:
W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, TW1, TW2, TW3, TW4, TW5, TW6, TW7, TW8, TW9, TW10, TW13, TW14, TW16, TW17, TW18, TW19, TW20, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20, KT1, KT2, KT3, KT4, KT5, KT6, KT7, KT8, KT9, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT18, KT19, KT20, KT21, KT22, KT23, KT24, NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11.
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